Privacy Policy

Introduction

Welcome to https://local-4×4-shop.rgv4x4shop.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://local-4×4-shop.rgv4x4shop.com.
Any mobile applications or services we offer, which are accessed through app stores or our website.
All interactions with our customer support channels, such as emails, phone calls, and text messages.
Third-party links or integrations on our site, though please note that their privacy practices may differ from ours, and we encourage you to review their policies.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

Account Creation and Use: When you create an account with us, we collect information such as your name, email address, contact number, and password. This enables us to provide personalized services and ensures secure access.
Transactions: For purchasing our products or services, we process payment information, including card details, billing addresses, and order history.
Communication: We may reach out to you via emails, calls, or text messages for order updates, promotional offers, or customer support purposes. By engaging with our communications, you consent to receiving them.
Website Visits: When you visit our website, we log information about your device, browser type, operating system, and interaction with our pages. This data is used for analytics and improvement of our services.

Personal Data Collection

We collect various categories of personal data:

Account Details: This includes your name, user ID, email address, and password (hashed and encrypted).
Payment Information: Cardholder name, card number, expiration dates, CVV/CVC codes, and billing addresses.
Financial Data: Transaction history, order amounts, and payment methods for accounting and fraud prevention purposes.
Purchase Information: Products or services you’ve purchased, quantities, prices, and shipping details.
Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify your device and provide location-based services (with your consent).
Location Data: If you choose to share it, we may collect your geographic location data to deliver personalized content and services.
Feedback and Reviews: Your comments, ratings, and reviews help us improve our products and services.
Social Media Information: When you interact with our social media pages, we may collect information from these platforms (with your consent) to personalize your experience.
Product Preferences: Data about the products you view, search for, or purchase assists in providing tailored recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your user experience:

Strictly Necessary Cookies: These are essential for website functionality, enabling features like login sessions and language preferences.
Preference Cookies: Used to remember your settings and customizations on our site, such as layout preferences and ad choices.
Analytics Cookies: Track website usage and user behavior to provide insights for improving our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

Account Information: As long as your account remains active or is required for legal compliance.
Transaction Records: Seven years for accounting and tax purposes.
Customer Support Interactions: Until the issue is resolved or you request deletion.
Analytics Data: Up to two years, after which it is anonymized.
Marketing Preferences: Until you opt-out or request data removal.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it’s inaccurate.
Erasure (“Right to be Forgotten”): In some regions, you can request the deletion of your personal information under specific circumstances.
Restriction or Object: You have the right to limit the use or processing of your data in certain situations.
Data Portability: This allows you to receive a copy of your personal data in a structured format.
Objection: You can object to the processing of your data for specific purposes, such as direct marketing.
Non-Discrimination: You are protected from adverse decisions based solely on exercising your rights regarding data privacy.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests within a reasonable timeframe.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified via email or posted on our website with an updated effective date. We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding your privacy:

Email: contact@local-4×4-shop.rgv4x4shop.com
Address: [Provide Company Address]

We value your trust in our services and are committed to protecting your personal information.